Genesis Biopharma is committed to protecting the privacy and security of our clients, partners, and website visitors. This policy explains how we handle your personal data in full transparency.
Introduction
Welcome to www.genesisbiopharma.co. Genesis Biopharma ("we", "us", or "our") is a business registered in Mumbai, Maharashtra, India. We are committed to protecting the privacy and security of our clients, partners, and website visitors.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By using our website, you consent to the practices described herein.
Information We Collect
We collect the following categories of personal information:
2.1 Identity & Contact Information
- Full name
- Email address
- Phone number
- Company name and designation
- Billing and shipping address
- Country and region of operation
2.2 Verification & Business Documents
For regulatory compliance and business facilitation purposes, we may collect:
- Government-issued identification documents
- Business registration certificates and licences
- Applicable trade or industry licences and permits
- Tax identification numbers (e.g., GST, PAN)
- Bank account details and financial declarations
- Shipping and regulatory documentation
2.3 Payment Information
When you transact with us, we may collect:
- Bank account or wire transfer details
- Credit or debit card information (processed via PCI-DSS compliant payment gateways)
- Transaction history and invoicing records
We do not store full card numbers on our servers. Payment processing is handled by trusted third-party processors.
2.4 Location Data
We may collect location information such as your country, city, or IP-based geolocation to customise services, comply with applicable regulations, and prevent fraud.
2.5 User-Generated Content
Any content you submit through our platform — including inquiries, product requirements, reviews, or messages — may be stored and used to facilitate business interactions.
2.6 Technical & Usage Data
We automatically collect certain data when you visit our website:
- IP address and browser type
- Device identifiers and operating system
- Pages visited, time spent, and navigation patterns
- Referring URLs and search terms
How We Use Your Information
- To provide, operate, and improve our services
- To verify your identity and business credentials as required by law
- To process transactions and send related documentation
- To comply with applicable regulations and anti-money laundering (AML) obligations
- To communicate with you about your account, orders, and inquiries
- To send marketing communications (with your consent)
- To analyse website usage and improve user experience
- To detect, prevent, and investigate fraud or illegal activity
- To enforce our Terms of Service and other agreements
Legal Basis for Processing
Contractual Necessity — To fulfil our obligations to you as a client or partner
Legal Obligation — To comply with applicable regulatory and financial requirements
Legitimate Interests — To operate, secure, and improve our business
Consent — For marketing communications and optional data sharing
Third-Party Services and Data Sharing
5.1 Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymised usage data. You may opt out via the Google Analytics Opt-out Browser Add-on.
5.2 Advertising & Tracking
We work with advertising partners who may use cookies, pixel tags, and similar technologies to collect data about your browsing behaviour for targeted advertising. You may opt out through your browser settings or the Network Advertising Initiative (NAI) opt-out tool.
5.3 Social Login Providers
Our website may offer sign-in options via Google or Facebook. These providers may collect information in accordance with their own privacy policies:
- Google: https://policies.google.com/privacy
- Facebook/Meta: https://www.facebook.com/policy
5.4 Service Providers & Business Partners
- Payment processors and financial institutions
- Logistics and delivery partners
- Regulatory and compliance agencies
- IT service providers and cloud hosting platforms
5.5 Legal & Regulatory Disclosure
We may disclose your information to government authorities or law enforcement when required by applicable law or regulation in India or any jurisdiction we operate in.
Cookies and Browser Storage
Essential cookies and browser storage support sign-in, saved preferences and your enquiry list. We store your cookie choice for six months.
Optional product-view analytics is off until you accept it. When enabled, it counts product views using a daily identifier derived from the product, IP address and browser information. Rejecting optional analytics does not prevent browsing or submitting an enquiry.
Use Cookie settings on any public page to change your choice at any time. Withdrawing consent stops future product-view analytics; it does not remove counts already recorded.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
- Business documentation is retained for a minimum of 7 years in accordance with Indian tax, GST, and accounting regulations.
- Inactive account data may be deleted after a reasonable period following your last engagement.
International Data Transfers
Genesis Biopharma may operate across international borders. Your personal data may be transferred to and processed in countries outside India. We ensure such transfers comply with applicable data protection laws and that your data receives adequate protection.
Your Rights
You may have the following rights regarding your personal data:
Right to Access — Request a copy of data we hold about you
Right to Rectification — Request correction of inaccurate data
Right to Erasure — Request deletion of your data (subject to legal obligations)
Right to Restrict Processing — Request we limit how we use your data
Right to Data Portability — Receive your data in a machine-readable format
Right to Object — Object to processing for marketing or legitimate interests
Right to Withdraw Consent — Withdraw consent at any time where applicable
To exercise any of these rights, contact us at info@genesisbiopharma.co.
Data Security
We implement industry-standard technical and organisational security measures including SSL/TLS encryption, access controls, regular security assessments, and secure data storage. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are intended for business users and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please contact us immediately.
Contact Us
For any questions, concerns, or data requests regarding this Privacy Policy, please contact us:
Genesis Biopharma
Maharashtra, India
info@genesisbiopharma.co
+91 8591808097
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the Effective Date at the top. Continued use of our website after any changes constitutes your acceptance of the updated policy.